Help Center
Everything you need to know about selling your phone with Sell2Phone — from quote to payment.
Getting a quote
- • How the AI pricing engine works
- • Choosing the right condition
- • What affects your final offer
Pickup & scheduling
- • Serviceable cities
- • Changing your pickup slot
- • What to keep ready before pickup
Inspection
- • The 7-step inspection checklist
- • Cosmetic vs functional deductions
- • Declining the final offer
Payments
- • Supported payment methods
- • When you get paid
- • Bank / UPI verification
Cancellations & returns
- • Cancelling before pickup
- • Declining after inspection
- • Returning the device to you
Account & orders
- • Tracking your order
- • Updating your details
- • Deleting your account
Can't find what you need?
Browse our FAQ or reach out to the support team directly.