Track your order
Sign in to your Sell2Phone account to see live status updates for every stage of your buyback — pickup, inspection and payment.
Your order journey
Every buyback moves through five simple stages. You'll get an SMS and email at each step.
- 1
Quote confirmed
You've accepted the instant quote and scheduled a pickup slot.
- 2
Pickup scheduled
A certified pickup agent is assigned. You'll get an SMS and email with their details.
- 3
Device picked up
The agent has collected your device and begun the on-site inspection.
- 4
Inspection complete
The final offer is shared with you. Approve with OTP to release payment.
- 5
Payment released
Payment is initiated to your bank or UPI. Order is complete.
Can't find your order?
Email support@sell2phone.com or call +91 858585 5807 and we'll help you right away.